Effective: June 25, 2020
CombatCOVID’s PRINCIPLES, PRIVACY POLICY AND TERMS OF USE.
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CombatCOVID is different. It is a COVID-19 exposure technology that is anonymous and confidential. It does not track you, trace your movements or require any personally identifiable information to help you learn if you have potentially been exposed to the COVID-19 virus.
The Privacy Policy herein explains how CombatCOVID works, and how we are committed to putting people in control of their information.
We believe in the following core principles:
- We have no ability to learn any personally identifiable or health-related information about users of CombatCOVID, nor will ever attempt to so.
- We do not require, and have no ability share your name, address or email address. Your telephone number is required only for the system to operate on your phone and it is encrypted. We will never share your phone number or any other information that specifically identifies you with other CombatCOVID users.
- We will be open and clear about why features exist, what they do, and how they use your information.
- CombatCOVID retains all contact information exclusively in your phone and nowhere else. It is provided to no one and it is purged/removed/deleted every 21 days.
- We use information we collect through cookies and other technologies to help us improve CombatCOVID and to modify the services and information that we provide, NOT to share with anyone; and,
- For fraud prevention and legal compliance, including to prevent fraud or potentially illegal activities, and enforce our Terms of Service.
OUR PRINCIPLES
CombatCOVID is a tool developed in coordination with state and local governments, physicians, and public health officials to help stop the spread of COVID-19. It uses Bluetooth technology to inform you if you have been in contact with anyone else using the app who has voluntarily, anonymously, and confidentially self-identified as being COVID-19 positive. This information is not in any way shared with any third-party or any local, state, or federal government or public health organization. The system – not any person or government agency — notifies you of your potential exposure and then suggests locations from which you can obtain COVID-19 testing. This helps with containment efforts and combating the pandemic.
It is your decision alone to choose to share that you are COVID-19 positive through CombatCOVID. If you do so, the data you share will help further COVID-19 response efforts by allowing people to learn about their potential COVID-19 exposure anonymously and confidentially.
YOUR USE OF CombatCOVID IS VOLUNTARY. You can at any time direct us to delete your personal information by choosing to do so within the app.
We may need to modify our privacy practices to comply with legal requirements, such as court orders, subpoenas, or investigations.
IF YOU CONTACT CUSTOMER SUPPORT
If you chose to email us for customer support, we will not retain, share, record or in any way preserve or re-use your email contact information. All email contact information is permanently deleted from our records within 72 hours of our last communication from you.
During any communication for customer support, we will never ask any personally identifiable information of any sort, whatsoever.
OTHER SHARING OF INFORMATION
We may make available on CombatCOVID, or link to, features that allow you to share information with healthcare providers, government agencies, testing facilities, etc. Please be careful whenever you link to and communicate with them about the sharing of personal information. We have no control over the use of your information by third parties with whom you choose to share your information.
WE ARE NOT HEALTHCARE PROVIDERS
Please note that we are not a healthcare provider or other “covered entity” that is subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and are not bound by its requirements for handling protected health information.
No website, mobile application or Internet transmission is completely secure, and therefore we cannot guarantee that unauthorized access, hacking, data loss, or other breaches or other type of misuse will never occur. Be careful where and how you share personal information—use public WiFi spots wisely and avoid clicking unfamiliar links or using unfamiliar devices.
We may post a notice via CombatCOVID if a security breach occurs. We may also send you notice by the contact information you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive written notice of a data privacy or security breach.
YOUR CHOICES
Deleting the App Deactivates Your Account and Any COVID-19 Exposure Information. You may deactivate your account at any time by simply deleting the app.
Opting Out of Push Notifications. If you opt-in to receive push notifications within the app, we may send push notifications or alerts to your mobile device from time to time. You can deactivate push notifications and alerts at any time by deleting the app, changing your device settings or changing the push notification settings within the app.
AGE REQUIREMENTS
CombatCOVID is not intended for children under the age of 13. If you are between the ages of 13 and 17, you can only use CombatCOVID if your parent or legal guardian has reviewed and agreed to the Terms of Service on your behalf.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time. If we make material changes to our Privacy Policy that you do not agree to accept, delete the app and all exposure notification information is deleted. Your continued use of the app will constitute your acceptance of those changes.
CONTACTING US
If you have any feedback, or any questions, comments, or concerns relating to this Privacy Policy or our privacy practices, please send an email us at info@combatcovidapp.com or write to us at the following address:
Shield Group Technologies, LLC
CombatCOVID App
3801 PGA Boulevard
Palm Beach Gardens, FL 33410
Effective: June 30, 2020